Incidents reported on status page for TrialGrid https://status.trialgrid.io/ https://d1lppblt9t2x15.cloudfront.net/logos/4606fc7347dc63c57f4871347b8be8be.png https://status.trialgrid.io/ en https://status.trialgrid.io/ Sun, 06 Jul 2025 14:36:10 +0000 https://status.trialgrid.io/#7b50617e8c0ffd0a40a5f851cac37f8a2c1000d3f1b05dab90ff0f6dcdd4480e www.trialgrid.io recovered https://status.trialgrid.io/ Sun, 06 Jul 2025 14:33:39 +0000 https://status.trialgrid.io/#7b50617e8c0ffd0a40a5f851cac37f8a2c1000d3f1b05dab90ff0f6dcdd4480e www.trialgrid.io went down https://status.trialgrid.io/incident/600018 Wed, 11 Jun 2025 05:13:00 -0000 https://status.trialgrid.io/incident/600018#4060aafa7cd9df0f0501d6417e95da47fcc365cfadb8d1734c3970bfaa4d6762 The Salesforce/Heroku incident has been resolved https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 14:58:00 -0000 https://status.trialgrid.io/incident/600018#c16af3240325969040822a77cffcc33727f746f9b5b00b371a43d373b52235f8 Test cases are now running normally but the Salesforce/Heroku incident has not been fully resolved and we will continue to monitor the situation. https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 12:43:00 -0000 https://status.trialgrid.io/incident/600018#d8015dbe7ecfc47bf2d51a9a51e8c1d488b897f42cd4d6953ff70b9dd3e4c7bf The incident is caused by a problem with the Heroku platform, which is used to host the TrialGrid application. Heroku is a division of Salesforce. Details of the incident are here: https://status.salesforce.com/generalmessages/10001540 TrialGrid can run up to 28 test cases right now, but because of this incident it can't add extra servers to process more than that, which is what it would normally do. Test cases will run once others have finished but there will be delays. https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 09:42:00 -0000 https://status.trialgrid.io/incident/600018#ef37fa35dbcd489ade86f8942be50237055dc77ebc80bf8341684ed83fba3270 The incident is caused by a problem with the Heroku platform, which is used to host the TrialGrid application. Heroku is a division of Salesforce. Details of the incident are here: https://status.salesforce.com/generalmessages/10001540 https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 09:23:00 -0000 https://status.trialgrid.io/incident/600018#a220478c546d4f5377f5707e0905264c4c30f5fbac740a633940ad3db2c2d535 There is an incident at our hosting provider which may lead to test case runs being slow to start. We are investigating. https://status.trialgrid.io/ Sun, 27 Apr 2025 15:48:07 +0000 https://status.trialgrid.io/#f075d5c93e9a13346604204c92ec296010e513dadc6840fd44583f30a36a3acd www.trialgrid.io recovered https://status.trialgrid.io/ Sun, 27 Apr 2025 14:33:03 +0000 https://status.trialgrid.io/#f075d5c93e9a13346604204c92ec296010e513dadc6840fd44583f30a36a3acd www.trialgrid.io went down https://status.trialgrid.io/incident/536797 Sun, 30 Mar 2025 12:00:00 +0000 https://status.trialgrid.io/incident/536797#9c19e7a995fa3c0d2bb70dd417824dfbb0f0bb90e2b8a2d4ddc8f518dbc898cb Maintenance completed https://status.trialgrid.io/incident/536797 Sun, 30 Mar 2025 09:00:00 -0000 https://status.trialgrid.io/incident/536797#5619a33cdc9286bd06a45755d03581b582c68bc5086c9e4b230c16f626e11128 TrialGrid will be unavailable while we install version 73 and perform database maintenance. https://status.trialgrid.io/ Tue, 25 Mar 2025 10:19:42 +0000 https://status.trialgrid.io/#288fcf28d21c8ef15e9b7b3c4eb8894d83ce67d6050f41a42f278858a85f25c8 prerelease.trialgrid.io recovered https://status.trialgrid.io/ Tue, 25 Mar 2025 10:11:46 +0000 https://status.trialgrid.io/#288fcf28d21c8ef15e9b7b3c4eb8894d83ce67d6050f41a42f278858a85f25c8 prerelease.trialgrid.io went down https://status.trialgrid.io/ Sun, 09 Feb 2025 14:36:31 +0000 https://status.trialgrid.io/#b5b9bc9b04fbb6b9667cb208565fcdb7593c79bd70cd1faa99d1fda9f2e26802 www.trialgrid.io recovered https://status.trialgrid.io/ Sun, 09 Feb 2025 14:34:32 +0000 https://status.trialgrid.io/#b5b9bc9b04fbb6b9667cb208565fcdb7593c79bd70cd1faa99d1fda9f2e26802 www.trialgrid.io went down https://status.trialgrid.io/ Mon, 03 Feb 2025 01:42:09 +0000 https://status.trialgrid.io/#038c52e3413517f8ceb1e065f47b5f6556a624d2d3c9a944e695fd2e3c025316 www.trialgrid.io recovered https://status.trialgrid.io/ Mon, 03 Feb 2025 01:37:04 +0000 https://status.trialgrid.io/#038c52e3413517f8ceb1e065f47b5f6556a624d2d3c9a944e695fd2e3c025316 www.trialgrid.io went down https://status.trialgrid.io/ Mon, 03 Feb 2025 01:09:52 +0000 https://status.trialgrid.io/#7df3d363e14c2beb1420aac2273864f296c6272f5f520d18d2d80e43a22cc002 www.trialgrid.io recovered https://status.trialgrid.io/ Mon, 03 Feb 2025 01:09:28 +0000 https://status.trialgrid.io/#fd2a004bc73124167e41ce06a9da814e5645270a697dbc142e6e920faa8ebe9e prerelease.trialgrid.io recovered https://status.trialgrid.io/ Mon, 03 Feb 2025 01:08:37 +0000 https://status.trialgrid.io/#7df3d363e14c2beb1420aac2273864f296c6272f5f520d18d2d80e43a22cc002 www.trialgrid.io went down https://status.trialgrid.io/ Mon, 03 Feb 2025 01:02:56 +0000 https://status.trialgrid.io/#fd2a004bc73124167e41ce06a9da814e5645270a697dbc142e6e920faa8ebe9e prerelease.trialgrid.io went down https://status.trialgrid.io/incident/448764 Tue, 22 Oct 2024 13:28:00 -0000 https://status.trialgrid.io/incident/448764#65991112371f808379e40539b3ac671fcaf704f2afefc86400506f534bb318c3 Test Case Runs on iMedidata/Rave EDC URLs were impacted by slow performance in iMedidata/Rave EDC. Performance has improved and test cases are running as normal now. https://status.trialgrid.io/incident/448764 Tue, 22 Oct 2024 13:28:00 -0000 https://status.trialgrid.io/incident/448764#65991112371f808379e40539b3ac671fcaf704f2afefc86400506f534bb318c3 Test Case Runs on iMedidata/Rave EDC URLs were impacted by slow performance in iMedidata/Rave EDC. Performance has improved and test cases are running as normal now. https://status.trialgrid.io/incident/421786 Sat, 31 Aug 2024 19:00:00 +0000 https://status.trialgrid.io/incident/421786#e30ba961767d02cf0b2e3b3a88277fea5141e0ed222994234424cf682b4ec7d5 Maintenance completed https://status.trialgrid.io/incident/421786 Sat, 31 Aug 2024 17:00:00 -0000 https://status.trialgrid.io/incident/421786#db46a2f50dbe16a33da69de8772ddc9a7c297479cbfdebc3dd165682a0259484 We will be installing version 66 and performing database maintenance. Maintenance completed https://status.trialgrid.io/incident/377444 Sun, 09 Jun 2024 15:57:58 +0000 https://status.trialgrid.io/incident/377444#441272beebd6e9f4826c41cb407a9d18ec2da2425a1ff9a002ac85c432b48933 Maintenance completed https://status.trialgrid.io/incident/377444 Sun, 09 Jun 2024 15:57:58 -0000 https://status.trialgrid.io/incident/377444#937aaa514caec7acefc031f31ec656f5b3363b659959538346f6d4bfabc945fc We will be performance database maintenance on Sunday June 9th between 15:00 and 16:00 UTC. During this time the TrialGrid production application will not be available. https://status.trialgrid.io/incident/377444 Sun, 09 Jun 2024 15:00:00 -0000 https://status.trialgrid.io/incident/377444#937aaa514caec7acefc031f31ec656f5b3363b659959538346f6d4bfabc945fc We will be performance database maintenance on Sunday June 9th between 15:00 and 16:00 UTC. During this time the TrialGrid production application will not be available. https://status.trialgrid.io/incident/332667 Sat, 02 Mar 2024 20:11:14 +0000 https://status.trialgrid.io/incident/332667#485e9c4979f20de1d2b518b6cba78ded1d38e2f183b8be31ef4108a42b522d7f Maintenance completed https://status.trialgrid.io/incident/332667 Sat, 02 Mar 2024 20:11:14 -0000 https://status.trialgrid.io/incident/332667#82d9f3b758281bdd6d9dfe1509801ae91fc2dd8e9ac75b763ee07e28a3a40c99 We will be performing routine maintenance on the TrialGrid database with up to 5 minutes of downtime expected. https://status.trialgrid.io/incident/332667 Sat, 02 Mar 2024 20:00:00 -0000 https://status.trialgrid.io/incident/332667#82d9f3b758281bdd6d9dfe1509801ae91fc2dd8e9ac75b763ee07e28a3a40c99 We will be performing routine maintenance on the TrialGrid database with up to 5 minutes of downtime expected.