Incidents and maintenance reported on status page for TrialGrid https://status.trialgrid.io/ https://d1lppblt9t2x15.cloudfront.net/logos/4606fc7347dc63c57f4871347b8be8be.png https://status.trialgrid.io/ en https://status.trialgrid.io/incident/600018 Wed, 11 Jun 2025 05:13:00 -0000 https://status.trialgrid.io/incident/600018#4060aafa7cd9df0f0501d6417e95da47fcc365cfadb8d1734c3970bfaa4d6762 Incident The Salesforce/Heroku incident has been resolved https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 14:58:00 -0000 https://status.trialgrid.io/incident/600018#c16af3240325969040822a77cffcc33727f746f9b5b00b371a43d373b52235f8 Incident Test cases are now running normally but the Salesforce/Heroku incident has not been fully resolved and we will continue to monitor the situation. https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 12:43:00 -0000 https://status.trialgrid.io/incident/600018#d8015dbe7ecfc47bf2d51a9a51e8c1d488b897f42cd4d6953ff70b9dd3e4c7bf Incident The incident is caused by a problem with the Heroku platform, which is used to host the TrialGrid application. Heroku is a division of Salesforce. Details of the incident are here: https://status.salesforce.com/generalmessages/10001540 TrialGrid can run up to 28 test cases right now, but because of this incident it can't add extra servers to process more than that, which is what it would normally do. Test cases will run once others have finished but there will be delays. https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 09:42:00 -0000 https://status.trialgrid.io/incident/600018#ef37fa35dbcd489ade86f8942be50237055dc77ebc80bf8341684ed83fba3270 Incident The incident is caused by a problem with the Heroku platform, which is used to host the TrialGrid application. Heroku is a division of Salesforce. Details of the incident are here: https://status.salesforce.com/generalmessages/10001540 https://status.trialgrid.io/incident/600018 Tue, 10 Jun 2025 09:23:00 -0000 https://status.trialgrid.io/incident/600018#a220478c546d4f5377f5707e0905264c4c30f5fbac740a633940ad3db2c2d535 Incident There is an incident at our hosting provider which may lead to test case runs being slow to start. We are investigating. https://status.trialgrid.io/maintenance/536797 Sun, 30 Mar 2025 08:57:37 -0000 https://status.trialgrid.io/incident/536797#5619a33cdc9286bd06a45755d03581b582c68bc5086c9e4b230c16f626e11128 Maintenance TrialGrid will be unavailable while we install version 73 and perform database maintenance. https://status.trialgrid.io/incident/448764 Tue, 22 Oct 2024 13:28:00 -0000 https://status.trialgrid.io/incident/448764#65991112371f808379e40539b3ac671fcaf704f2afefc86400506f534bb318c3 Incident Test Case Runs on iMedidata/Rave EDC URLs were impacted by slow performance in iMedidata/Rave EDC. Performance has improved and test cases are running as normal now. https://status.trialgrid.io/maintenance/421786 Fri, 30 Aug 2024 12:57:49 -0000 https://status.trialgrid.io/incident/421786#db46a2f50dbe16a33da69de8772ddc9a7c297479cbfdebc3dd165682a0259484 Maintenance We will be installing version 66 and performing database maintenance. Maintenance completed https://status.trialgrid.io/maintenance/377444 Fri, 31 May 2024 12:07:02 -0000 https://status.trialgrid.io/incident/377444#937aaa514caec7acefc031f31ec656f5b3363b659959538346f6d4bfabc945fc Maintenance We will be performance database maintenance on Sunday June 9th between 15:00 and 16:00 UTC. During this time the TrialGrid production application will not be available. https://status.trialgrid.io/maintenance/332667 Tue, 27 Feb 2024 13:24:00 -0000 https://status.trialgrid.io/incident/332667#82d9f3b758281bdd6d9dfe1509801ae91fc2dd8e9ac75b763ee07e28a3a40c99 Maintenance We will be performing routine maintenance on the TrialGrid database with up to 5 minutes of downtime expected.